The Infrastructure Engineer Senior manages the organization's Data Center infrastructure, network support and internal system's environments.  Maintains the VMWare, Citrix, Active Directory, MS Azure/Office 365, Storage platform and administers the day-to-day operations. Familiar with standard concepts, practices, and procedures within the technology and banking field. Relies on experience and judgment to plan and accomplish projects and strategic goals. Performs a variety of tasks and is capable in working in a fast-paced environment. Works under general supervision.  A certain degree of creativity and latitude is required to support the changes in the Business technology spectrum.

What You'll Do:

• Subject Matter Expert on Data Center Technologies.
• Manage the organization's Data Center infrastructure, network support and internal system's environments.
• Performs business needs analysis, documentation, design, development, creation, testing and determines solutions to business problems related to technology implementation.
• Designs and supports server system(s) and supporting software.
• Documents new and existing technical business processes and information systems to help the company achieve its strategic technology goals.
• Works with stakeholders from the different business units, third party processors or support teams to ensure design specification and functionality meets the needs of management decision, support functions and those of our user base.
• Provides ideas to improve the overall business process life cycle and coordinates all tasks related to each process.
• Assignments require advanced skills and knowledge of hardware, software and system data.
• May work in multiple tasks that are not necessarily well defined, making recommendations that may impact an entire project or system.
• Develop and maintain systems for efficient mass-deployment and automation of applications, updates, and computer images.
• Make recommendations to modernize and improve data center, network, and systems efficiency, performance, and reliability.
• Evaluate and deploy new systems and upgrades.
• Troubleshoot and repair critical issues with servers and network infrastructure in a timely manner.
• Establishes and implements backup and recovery policies applicable to and appropriate for various network applications and network hardware and software.
• Ensures the existence and maintenance of appropriate, up-to-date documentation for key Active Directory components, and ITAM system of record.
• May lead implementation of systems or networks, including planning, scheduling, and/or coordinating the activities of various parties involved in the implementation effort.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests in a fast-paced environment; exploring opportunities to add value to job accomplishments.
• Handle escalations from junior-level system administrators.

• 5-7 years of experience in systems administration, with demonstrated expertise in virtualization, cloud and networking technologies.
• 2-4 years experience on system administration for medium or large enterprises.
• 2-4 years experience in financial sector or other regulated sectors preferred.

• In-depth knowledge of server systems (Windows and Linux),

• In-depth knowledge of virtualization technologies (VMware, Citrix)

• Advanced administration knowledge of Microsoft Technologies: Active Directory, Azure and Office 365

• In-depth knowledge of email administration are related configurations (including SMPT, DMARC, SPF)

• Knowledge of vulnerability management principles, and patching / remediation

• In-depth understanding of network protocols, topologies, and troubleshooting

• Scripting and automation tools preferred (powershell, bash)

• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.

• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.

• Bachelor's Degree in Computer Science or related field or an equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree.

Equal Opportunity

City National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws.

Interview Guidelines

To ensure a fair and consistent interview process, applicants are not permitted to use AI-enabled devices during interviews, including AI glasses or similar wearable technology that can record, transmit, or generate real-time information. 

Applicants who require a reasonable accommodation to participate in the interview process should contact talent.attraction@citynational.com in advance of the interview to submit an accommodation request. City National Bank of Florida will engage in the interactive process and provide reasonable accommodations in accordance with applicable law.