The Chief Information Security Officer (CISO) is a senior executive responsible for establishing, governing, and continuously enhancing the Bank’s enterprise‑wide information security and cyber risk management program. The CISO serves as a strategic advisor to the Chief Operating Officer, executive management, and the Board of Directors on cyber risk, ensuring that information security capabilities appropriately balance regulatory expectations, risk appetite, business growth, operational resilience, and customer experience.
While reporting administratively to the Chief Operating Officer, the CISO maintains independent authority to assess, challenge, escalate, and report cybersecurity risks directly to executive management, the Enterprise Risk Committee, and the Board of Directors. The CISO provides independent oversight of information security risks across the Bank, including technology, data, third‑party relationships, and emerging digital initiatives, while ensuring compliance with applicable laws, regulations, and regulatory guidance.
This role is accountable for safeguarding the confidentiality, integrity, and availability of the Bank’s information assets and for maintaining a resilient security posture in an evolving threat landscape. This accountability includes oversight of emerging technology risks, including artificial intelligence (AI), machine learning, and automated decision‑making systems, as they relate to cybersecurity, data protection, third‑party risk, and regulatory compliance.
What You'll Do:
Enterprise Cybersecurity Strategy & Governance
- Define and execute a risk based information security strategy aligned with the Bank’s business objectives, digital initiatives, and regulatory requirements.
- Establish and maintain the Bank’s Information Security Program, including policies, standards, procedures, and governance frameworks.
- Partner closely with the Chief Operating Officer and Enterprise Risk Management to integrate cybersecurity risk management into core operational processes and the Bank’s overall risk management framework.
- Provide independent challenge and credible oversight of technology and business initiatives from a cybersecurity risk perspective.
Board and Executive Engagement
- Serve as the primary executive responsible for communicating cybersecurity risks, trends, and overall security posture to senior management, the Enterprise Risk Committee, and the Board of Directors.
- Maintain direct and unrestricted access to the Board of Directors and its committees on cybersecurity and information security risk matters.
- Develop and present clear, actionable cyber risk metrics, key risk indicators (KRIs), and maturity assessments to support informed decision making.
- Advise executive leadership on material cybersecurity risks, risk trade offs, and mitigation strategies.
Regulatory, Audit & Examiner Management
- Ensure compliance with GLBA, applicable privacy and cybersecurity regulations, and regulatory guidance.
- Own and manage the enterprise wide GLBA Risk Assessment and other cybersecurity risk assessments.
- Act as the primary point of contact for regulators, internal audit, and external auditors on information security matters, including the timely remediation of findings and issues.
- Regulatory updates to the OCC and FDIC must demonstrate Information Security program governance effectiveness, risk awareness, control maturity, incident readiness, and board oversight.
Incident Response, Escalation & Operational Resilience
- Maintain executive oversight of the Bank’s cybersecurity incident response and crisis management framework.
- Has authority to escalate, contain, suspend, or recommend cessation of systems, vendors, or business processes during cybersecurity incidents where material risk to the Bank exists, with direct escalation to the COO, CEO, and Board as appropriate.
- Lead or direct response efforts for significant security incidents, including investigation, coordination with Legal, Compliance, ERM, Operations, and external parties as required.
- Partner with the COO to integrate cybersecurity risk into operational resilience, business continuity, and disaster recovery strategies.
Technology, Data & Cloud Security Oversight
- Provide governance and oversight for security architecture across on premise, cloud, SaaS, and hybrid environments.
- Establish data classification, protection, and encryption standards to safeguard sensitive, confidential, and customer information.
- Oversee identity and access management governance, including privileged access controls and authentication standards.
Third Party & Vendor Cyber Risk
- Own the Bank’s third party and vendor cybersecurity risk management framework in coordination with Third Party Risk Management, Operations, and Procurement.
- Ensure cybersecurity risk is assessed, monitored, and managed throughout the vendor lifecycle, including fintech partners, cloud providers, AI enabled solutions, and other critical service providers.
Security Awareness & Risk Culture
- Establish and maintain a comprehensive security awareness and education program that promotes a strong, enterprise wide risk aware culture.
- Champion accountability for cybersecurity responsibilities at all levels of the organization.
Leadership & Talent Development
- Lead, develop, and retain a high performing information security organization.
- Set clear goals, performance expectations, and development plans for direct reports.
- Foster a culture of integrity, accountability, collaboration, and continuous improvement