The Enterprise Risk Governance and Strategic Initiatives (G&SI) Officer is responsible for overseeing various projects and initiatives within the Bank's Enterprise Risk Management (ERM) Program. This includes, but is not limited to, researching, identifying, and potentially implementing new programs and technologies to support the growth, maturation, and effectiveness of the Bank's Enterprise Risk Program. This role will require collaboration with various ERM managers, 1LOD Risk colleagues, leaders within business units and Corporate Functions, and the Chief Enterprise Risk Executive.

Additionally, this role will oversee the Bank's Governance, Risk, and Compliance (GRC) solution and will be responsible for researching and implementing additional or new modules that may complement the Bank's Risk Program. The G&SI Officer will be expected to communicate with the Bank's regulators, specifically regarding the progress of action plans related to identified issues, as well as providing project updates on various initiatives the Bank has undertaken.

As a primary point of contact for the Bank's GRC solution, this role will be responsible for Regulatory Change Management, Policy Management, and Enterprise Issues Management. The Regulatory Change Management function is supported by the Bank's GRC solution; however, communication and risk assessment follow-up are critical elements of this role.

The G&SI Officer will partner with key internal stakeholders, including LOBs and Corporate Functions, to collect, risk-rank, and maintain an up-to-date library of Bank Policies. When applicable, the G&SI Officer will escalate any policy-related issues to Senior and Executive Management, senior operating committees, and the Board of Directors.

This role will oversee the Enterprise Issue Management Program, partnering with issue sources and issue management coordinators to ensure that all issues are addressed in a timely manner, with action plans having the proper artifacts to evidence implementation. This includes thematic analysis of issues and review and challenge to ensure consistency in how issues are logged into the GRC system.

In addition to providing oversight, this role will report updates, delays, extensions, or issues related to the Enterprise Issue Management Program, and provide progress reports on ERM projects and initiatives to Senior Management, Executive Management, and the Board of Directors.

Principal Duties & Responsibilities: 

• Administers the day-to-day execution of the Bank’s Enterprise GRC Solution, including evaluating and implementing additional modules to enhance and mature the Bank’s risk program.
• Manages compliance-related documentation and responses for internal and external audits and examinations, ensuring timely resolution of findings related to the risk management program.
• Provides independent oversight of all initiatives and projects within the ERM group.
• Collaborates with ERM stakeholders, vendors, and project managers to ensure timely implementation in accordance with established requirements.
• Oversees the implementation and delivery of GRC modules supporting the Bank’s Risk Program.
• Monitors the issues management program and related GRC tool to ensure issue owners address outstanding issues effectively and in a timely manner. Identifies areas for improvement and delivers training on the issues management program as needed.
• Partners with the ERM management team to ensure all policies are risk-assessed, updated, and approved in a timely manner by management and board committees.
• Evaluates and assesses projects and technology implementations to strengthen and mature the Bank’s ERM program.
• Utilizes expertise in the Archer GRC module and collaborates with IT to expand platform usage and explore additional modules that support the Bank’s risk function.
• Escalates concerns related to project execution to senior and executive leadership in a timely manner. Takes initiative to resolve project issues independently while coordinating with key stakeholders.
• Ensures proper documentation is collected to demonstrate effective regulatory change management and maintains evidence of the Bank’s compliance with laws and regulations.
• Identifies synergies within Risk Management & Compliance programs that intersect with regulatory change projects, including business change, third-party risk management, quality assurance, and risk assessment. Develops and maintains strong stakeholder relationships.
• Monitors regulatory affairs and supports stakeholders in ensuring the Bank and its risk programs stay current with regulatory changes and implement necessary controls.
• Conducts thematic and root cause analyses within the issues management module. Escalates delayed or unresolved issues to Executive Management and/or the Board of Directors.
• Develops Issues Management training programs and partners with HR to ensure appropriate employees receive and complete required training.

• 8-10 years of experience in Risk Management, Compliance, or related field.
• 8-10 years of experience working with client facing LOBs.
• Proficient in Microsoft Windows environments, with expertise in Word and Excel.
• Strong analytical and problem-solving skills, including the ability to assess complex issues, evaluate data, and develop sound conclusions.
• Skilled in setting clear expectations, fostering knowledge-sharing, and providing subject-matter expertise to enhance enterprise risk management initiatives.
• Adept at applying critical thinking to assess alternative solutions and determine optimal approaches to risk and compliance challenges.
• Experienced in interpreting and analyzing legal documents, government regulations, and professional publications, particularly BSA/AML regulatory guidance.
• Ability to effectively present information and respond to inquiries from senior management, legal professionals, vendors, government agencies, and internal stakeholders.
• Strong technical writing skills for drafting reports, policies, and business correspondence.
• Excellent verbal and written communication skills, ensuring clarity and precision in complex risk and compliance matters.
• Demonstrated ability to coordinate projects, collaborate across departments, and drive strategic initiatives to completion.

• Bachelor's Degreee in Business Administration, Finance, or related field preferred. 
• PMP certification is a plus.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com.