Temporary Worker
Assignement: 6 months
The Loan Services Specialist, coordinates a variety of functions within the Loan Services Department related to the business operations of the Bank including but are not limited to loan servicing functions, processing loan payoffs, satisfaction or mortgage and other collaterals including but not limited to Uniform Commercial Code, vehicles, assignments, among others, confirmation of annual statement generation and mailing to clients, resolution of loan issues, booking new loans, renewals, and modifications. Monitors Serviced by Others portfolio and maintains current records on Servicer. Provides client service, research and timely resolution of client inquiries/complaints. Fully knowledgeable and capable of filling in on day- to- day assignments if necessary.
Principal Duties & Responsibilities:
- Prepare Satisfaction of Mortgages, Termination of Uniform Commercial Code, and any other type of collateral.
- Uniform Commercial Code monthly continuations.
- Provide Estoppel letters.
- Process transactions received via transaction queue: loan payments, loan advances, loan maintenances.
- Monitor rates updates.
- Reviews daily Loan System reports of daily transactions, duplicate loans, deferred payments, among others.
- Performs the booking of all types of loans (new loans, renewals, modifications): Commercial, Residential, Consumer, Syndications, Participations.
- Performs research and resolves loan issues.
- Monitors Serviced by Others monthly reports and their remittance; creates Delinquency Report for Management; generates and disseminates monthly SBO Management Accounting Report and maintains current records on Servicer.
- Provides client service; performs research for timely resolve of client inquiries/ complaints.
- Ability to handle and prioritize multiple projects simultaneously.
- Functions efficiently and effectively under deadlines and stress while maintaining a professional and mature demeanor.
- May have to cover other functions assigned as needed.