The Resiliency, Security, and Safety lead supports designated elements of Resiliency, Security, and Safety. The lead will provide professional skills related to business continuity planning, crisis management, and program management. Will support the Line of Business (LOB) partners in developing business continuity and disaster recovery plans. Will conduct a business impact analysis, a business interruption risks assessment, and recovery gap analysis, producing appropriate executive-level reporting and recommendations for remediation. Must be able to capitalize on business opportunities to refine production processes to mitigate exposure during disruptions of service without adversely affecting day-to-day operations, including recovery solutions and workarounds. Will indirectly facilitate others in the development of continuity and recovery documentation across the Bank.

Principal Duties & Responsibilities:

• Implement and provide plans and recommendations in managing the work and activities involved in improving protection, resiliency, and reliability. 
• Responsible for independently managing the maintenance and the testing of the IT Disaster Recovery Plans and coordination of plan objectives with the continuity plans from the business units.
• Responsible for maintaining and updating the mass notification tools and teams and annual testing.
• Establishes scope and objectives of Disaster Recovery tests at offsite locations and schedule test timing and resources accordingly; Must be available to coordinate and evaluate the DR Testing.
• Works closely with the appropriate IT teams to align business continuity strategy with the IT Disaster Recovery Plans (DRP); stay current on planned infrastructure and application changes to ensure timely and accurate updates to the DRP in a very dynamic environment.
• Specialized knowledge and certifications such as CBCP, PMP, CBCI
• Solid understanding of business processes analysis, and improvement strategies as well as technology and data dependencies within the IT infrastructure and how they affect recovery strategies.
• Collaborates with IT and business process owners to create beneficial outcomes
• Updates and reviews business impact analysis and risk assessments and creates gap analysis
• Supports the ongoing development and documentation of business continuity plans and crisis documentation
• Coordinates yearly business continuity plan and disaster recovery plan exercises, including crisis management plan tabletop exercise and event-specific scenarios such as pandemic, active shooter, cyber resilience, etc.
• Coordinates development of business unit schedules for annual business continuity documentation maintenance and updates, exercises, and independent review and validation. 
• Prepares reports and metrics of recovery capabilities that define gaps and risks to the Banks resiliency.
• Functions as lead coordinator and point of contact during crisis situations – must be available as first responder and key point of contact and coordinator during any disaster scenario. This position supports the business continuity function.

• 4-6 years of progressive experience in writing business continuity plans, disaster recovery plans, and crisis management plans; emergency management, handling crisis situation, and/or related knowledge, preferably in banking or a highly regulated industry.
• 4-6 years experience in leading projects affecting disparate departments and job functions.
• Creating and executing all phases of a Business Continuity Program for a financial services organization leveraging 3rd party and cloud providers as part of the infrastructure and applications architecture.
• Project management and crisis management skills are also critical for plan development with emphasis on execution across multiple banking centers.
• Significant prior experience creating a business continuity program and managing all aspects of disaster recovery and business continuity planning.
• Extensive, first-hand experience writing business impact analysis, risk assessments, gap analysis, business continuity, disaster recovery, and crisis management plans is critical.

• Bachelor's Degree in Information Security, Computer Science, Engineering, Information Systems, Business or in a related field of study or an equivalent combination of education and experience.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com. 

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