• Loan Services Specialist

    Posted Date 3 months ago(10/19/2018 1:33 PM)
    Job ID
    Loan Services
  • Overview

    Hourglass only - full color - jpg (3) About City National Bank of Florida


    Headquartered in Miami, City National Bank (CNB) is the financial institution to which Floridians have turned for more than 70 years. With more than $14 billion in assets, CNB is one of the largest financial institutions based in the state. City National Bank is a subsidiary of Chilean bank, Banco de Credito e Inversiones (Bci), and remains a South Florida-based community bank with local decision-making. City National Bank is rated 5 stars "Superior" by BauerFinancial. CNB was voted Best Community Bank, Best Business Bank, Best Bank for Commercial Real Estate, Best Bank for Jumbo Loans, Best Private Bank and Best Foreign National Mortgage Lender by the readers of the Daily Business Review. CNB offers a diversified portfolio of financial products and services from Miami-Dade County to Central Florida.


    The Loan Services Specialist, coordinates a variety of functions within the Loan Services Department related to the business operations of the Bank including but are not limited to loan servicing functions, confirmation of loan collateral, loan booking, required insurance covering collateral and other perils, creation of insurance and tax records, ordering real estate tax service contract, transmittal of required insurance for tracking by outsource service provider, processing payment of taxes and insurance, maintenance of escrow records and notepads on loan system, analysis of client escrow accounts, confirmation of annual statement generation and mailing to clients, resolution of loan issues.  Monitors Serviced by Others portfolio and maintains current records on Servicer.  Provides client service, research and timely resolution of client inquiries/complaints.  Fully knowledgeable and capable of filling in on day- to- day assignments if necessary.  Cross-trains other employees in these functions. 





    • Minimum of three years of experience in Loan Servicing (Administration, Operations, Accounting, Escrows [insurance and taxes], Collateral and Client Service). 
    • Extensive knowledge of loan documentation, mortgage loans, escrows, insurance requirements and terminology. 
    • Must have experience in processing insurance (including but not limited to hazard, windstorm/hail, flood, private mortgage insurance, builders risk, liability, excess liability, worker’s comp, business income, rental loss, equipment, autos, boats, etc.) 
    • Working knowledge of retail, residential and commercial loans, and Servicing Agreements. 
    • Extensive PC skills (Word, Excel, Access, Outlook, Internet) and use of office machines (calculator, facsimile). 
    • Dynamic, self-motivated, with excellent verbal and written communications skills, ability to interact with all levels of the organization, and lead. 
    • Strong client service, organizational and time-management skills. 
    • Detailed oriented, with ability to balance multiple time-sensitive tasks at various levels of completion. 
    • Accuracy and great follow-up skills mandatory. 
    • Able to work in a team environment.


    • High school graduate or equivalent

    Special Instructions to Candidates

    • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
    • Please view Equal Employment Opportunity Posters provided by OFCCP here.
    • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    • Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com


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